What is another term synonymous with good manners in a health care setting?

Prepare for the BPA Health Administration Procedures Test. Study with quizzes, flashcards, and detailed explanations. Get ready for success on your exam!

Etiquette refers to the accepted codes of practice or social conventions that govern polite behavior in a specific context, such as health care. In a healthcare setting, etiquette encompasses the respectful treatment of patients, colleagues, and other individuals. It includes aspects like communication, body language, attentiveness, and the ability to connect with patients in a compassionate manner. This is crucial in healthcare as it fosters trust and promotes positive interactions, ultimately leading to better patient outcomes.

While other terms like protocol, conduct, and behavior may pertain to aspects of professional practice, they do not specifically capture the social nuances and politeness that etiquette implies. Protocol often refers to formal procedures or guidelines, conduct can denote general actions in a broader sense, and behavior might relate to habitual actions, but none emphasize the framework of courtesy and respect that is central to etiquette in the healthcare environment.

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